Risk Management

We are committed to helping our physicians stay proactive in applying
risk management techniques and strategies to their practice.

You want what’s best for your patients, and we want what’s best for you:

When you put policies and procedures into place to protect patients, you also protect yourself and your practice by reducing the potential for claims.

  • When you choose Healthcare Underwriters Group, Inc., a Coverys company, you benefit from services provided by a risk management team staffed by healthcare professionals who have worked in patient care and quality improvement. As healthcare professionals, we understand the challenges you face.
  • Count on us to listen, collaborate, and suggest practical, best practice solutions. We aim to make it easier for you to manage risk.

Intelligence to Improve Quality and Patient Safety:

We equip you with information to make better more educated decisions to support your patient safety and quality goals. We provide:

  • Written processes and procedures to help you track test results and referrals, reducing potential delay in diagnosis
  • Access to publications and resources to help reduce diagnostic errors, a common cause of medical professional liability claims
  • Resources to help identify underpinning issues that put you and your patients at risk
  • Data to help you focus on areas with the greatest risk of claim for your specialty

A Complete Suite of Risk Resources

HU now offers additional resources including:

  • Risk Helpline: Doctors and health system clients can call to get answers and support for risk-related questions and issues.
  • Consultation: Your services may include (based on account type and size)
  • Personal assistance from a designated consultant
  • A customized risk management service plan
  • Risk assessments
  • On-site education
  • Action plan

Emotional Support Services:

To help you and your team navigate the emotions involved with adverse situations and physician burnout, we offer emotional support groups as well as individual and group consultations.

Risk Knowledgebase:

Your team has 24/7 access to thousands of sample forms, tools, protocols, and policies, so you never have to start from scratch.

  • Discover policies, forms, and best practices for more than 50 hot topics including Disclosure, Informed Consent, Medication Safety, EMTALA, Medical Marijuana, HIPAA Privacy, Claims Management, Credentialing
  • Proceed confidently knowing that our resource materials are based on evidence- based standards of care and are relevant for a wide range of healthcare delivery systems.
  • Learn how to interpret hot topics like lead testing, medication and device recall, when to report suspected abuse, and issues related to patient privacy record release.
  • Select resources applicable for your practice size and type.
  • Publications: Timely email communications keep you up-to-date on patient safety and clinical issues, new trends, emerging areas of liability, and best practices to reduce risk and improve patient safety.

  Important Contacts

Report a Claim Toll Free: 1-866-484-5715
Email: [javascript protected email address]

If you have received notice of an actual lawsuit, have reason to believe that you 'may' be subject to any claim, or if you suspect that a lawsuit is being considered, contact us immediately. Don't wait for legal papers to be served. We'll get right to work on your defense.

Contact a Risk Manager Toll Free: 1-800-225-6168 option 9
Email: [javascript protected email address]

HU's risk management approach is to be as pro-active as possible. Connect with our risk management team whenever you need personal attention for your practice.